CloudRadial Pricing
Everything you need to optimize your service desk, automate account management processes, and mature customer engagement.
30-DAY MONEY BACK GUARANTEE
CloudRadial Unified Client Portal Pricing
Everything you need to save time and money, drive operational efficiency, and close the service-satisfaction gap by making your IT expertise visible, your communication effortless, and your value undeniable.
Product Suites
AVAILABLE Oct 1 - SuitesUCP Starter
Your clients expect a client portal, and you are the technology expert. Look like it with a portal that provides an experience you can be proud of and saves you time.
$145/mo
$145 SetupUp to 500 users maximum (upgrade is required beyond this limit)
INCLUDES
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ConnectWise, Autotask PSA, Halo PSA, Kaseya BMS, Syncro, or Email Support
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Microsoft 365 Integration
- Service Desk Module
- CloudRadial ChatAI - Starter
- CloudRadial Storefront - Starter
- Bigger Brains Training Courses
- Web App, Native Desktop App, and Microsoft Teams App
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UCP Professional
For the mature MSP, get an enterprise-grade open platform to save time managing clients and internal teams. Get the operational efficiency you have always wanted.
$295/mo
$295 SetupNo cap on number of users. Additional users beyond 10,000 are $125 per 1000.
PLUS
- API Access
- Flexible Assets
- Flexible Sidebar
- Custom Portal Domain
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Vanity Domains for Clients
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Up to 10 Permission Roles
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Up to 5 Automations
- 30-Day Logging
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30-Day Data Recovery
- Multilingual Support
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UCP Enterprise
Built for enterprise MSPs that need scalable performance. Full API access, flexible assets, advanced automations, and features for complex clients and compliance.
$795/mo
$795 SetupNo cap on number of users. Additional users beyond 10,000 are $150 per 1000.
PLUS
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Unlimited Permission Roles
- Unlimited Automations
- Custom Vanity Domains for Clients
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Advanced Usage Analytics
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3-Year Logging
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3-Year Data Recovery
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Multilingual Support by Client
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Dedicated Account Manager
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Proactive Account Planning
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Priority Support SLA
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30-Day Money Back Guarantee
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The Fine Print
Pricing - All subscriptions are based on annual commitment with monthly pricing. Please contact our sales team if you have any questions or need more information on products or terms. Or, if you are an existing partner, your account manager.
CloudRadial CSA - Definition of a user: A user is either a synced user or an asset management agent. Your invoice will be based on the larger number of users or agents. Example: If you have 500 users and 600 agents, your synced users count will be 600. Pricing adjusts as you add or remove users and/or agents.
CloudRadial Chat - Text/SMS number not included. Twilio or Flowroute account required.
CloudRadial DNS - You can setup a network of any number of users without requiring an agent on every machine (think call center). These network implementations are handled based on query volume. Price per agent and network implementations are allowed an average of 150,000 queries per month. Excess queries, in blocks of the allowed limit, are billed as additional agents.
CloudRadial Storefront - Transaction charges are waived during setup. Then, extra transactions are billed on your next invoice. No charge for cancelled transactions.
Jumpstart - Pricing and availability vary by product. Jumpstart must be completed within 60 days.
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About Jumpstart
Some new subscriptions require a mandatory Jumpstart Implementation designed to get your MSP quickly set up with your chosen CloudRadial product so you can easily roll it out to your clients.
Online Academy
Access technical setup training for any user on your team to learn how to use the portal - from service form setup to QBR best practices.Knowledge Base
Review detailed articles on demand to get answers on set up instructions and support.Dedicated Implementation Specialist
Stay confident in your Jumpstart with a dedicated specialist that helps answer questions and guide your successful deployment.White-Labeled Marketing & Sales Materials
Get customizable material to look professional as you present your MSP’s brand-new portal – including emails, flyers, checklists, and more.Customized Deployment Plan
Focus on deployment without getting lost or overwhelmed with an action plan showing your next steps and current launch status.