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LIVE VIRTUAL EVENT
The AI Readiness Scorecard: Where Does Your MSP Stand?
Every MSP is talking about AI. But are you actually ready for it? Before you invest in AI tools, automation, or new workflows, you need to know where your service desk truly stands today — and what's blocking you from getting real results tomorrow.
In this hands-on session, we'll walk through CloudRadial's MSP AI Readiness Scorecard: a practical framework that helps you assess your current state across the five pillars that determine whether AI will transform your service desk or just add noise to it.
Your service desk runs on three things: getting tickets to the right person, knowing how your team is performing, and delivering accurate resolutions fas.
Most MSPs are still doing all three manually-and it's costing them time, visibility, and consistency.
In this webinar, we'll walk through how ServiceAI is purpose-built to tackle each of these challenges using AI trained on your actual ticket history, your documentation, and your clients.
Recent Events
Build or Buy AI?
Your clients outsource IT to experts. Should AI be any different?
The question isn't whether AI belongs in your business. The question is whether you want to build and maintain AI yourself or leverage AI expertise so you can focus on growing your MSP.
Join us as we explore the real costs, risks, and opportunities behind the MSP build vs. buy AI decision.
CloudRadial Storefront + Adaptive Catalog
Ricky Cecchini and Adaptive Catalog Co-Founder & CEO Steven Yu walk through the latest Storefront updates — including three new cart flows designed to keep end users moving toward a purchase, full HaloPSA integration, and a sneak peek at fully automated, no-touch procurement.
What's covered:
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Cart Mobility: 3 New Flows to Stop Losing Sales
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Request a Quote
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Share Cart
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Prepared Carts
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Full HaloPSA Integration
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No-Touch Automated Procurement (Coming Soon)
