Self-Paced Online Academy Training
Access technical setup training for any user on your team to learn how to use the portal - from service form setup to QBR best practices.
Get everything you need for the ultimate client experience
Everything client in a Unified Client Portal for MSPs and clients
Upgrade your PSA user portal with a streamlined version of CSA
PSA-integrated chat with AI-powered capabilities
Empower your clients to track and monitor employee site activity
Build your own Shopify-like store with your PSA products & distributors
The foundation every MSP needs to manage clients and deliver the ultimate customer experience
Learn MoreAutomate and optimize ticketing workflows
Learn MoreDitch QBR prep with automation, or let clients access QBRs on-demand
Learn MoreExperience the power of ScoutDNS integrated with CloudRadial for a truly client-centric solution that creates a disruptive value to DNS security, threat detection, content filtering and network visibility.
Let your clients tailor DNS filtering policies to meet their specific requirements.
Let your clients track and monitor employees without submitting a ticket.
Lead with transparency and let your clients pull their own reports.
Clients no longer need to submit tickets to make changes, freeing your service desk to focus on other more productive tasks
Admins can access CloudRadial DNS in our CSA product, allowing them to tweak policies in real-time
Admins can see employees' web activity, enabling them to monitor daily usage and accessed websites. Great for MSP clients with a remote workforce
Gain better visibility, comply with content obligations, and reduce their malware exposure
Manage 67+ categories, and create multiple allow/block lists that can be assigned globally or by policy. Add custom list entries direct from logs with a single click.
Block phishing, malware, adware, and more with real-time updates from the Machine Learning threat detection engine. Manage suspect TLDs through our industry-first active TLD custom filtering lists.
Gain insights into your network with 30 days of searchable real-time logs, view aggregate activity counts by domain, category, TLD, record type, and more all with drill-down navigation.
See how even small changes can impact your service desk and bottom line
DNS savings are based on time saved through tickets avoided with client self-service management and reporting options. DNS savings DO NOT INCLUDE additional revenue generated by increased client satisfaction with clients being able to better assess employee productivity.
Money (and time) saved are free to direct to other more useful endeavors such as growing the business, servicing more clients, and/or leaving in time for dinner with your family.
Full-featured DNS security, filtering, and reporting.
Starter |
Professional |
Enterprise |
|
---|---|---|---|
Service Features | |||
Ticketing Portal
Provide a clean, modern, and flexible ticketing interface and let clients submit problem reports and service requests as well as see their ticket history. |
|
|
|
Full-featured DNS security, filtering, and reporting.
Starter |
Professional |
Enterprise |
|
---|---|---|---|
Service Features | |||
Ticketing Portal
Provide a clean, modern, and flexible ticketing interface and let clients submit problem reports and service requests as well as see their ticket history. |
|
|
|
Full-featured DNS security, filtering, and reporting.
Starter |
Professional |
Enterprise |
|
---|---|---|---|
Service Features | |||
Ticketing Portal
Provide a clean, modern, and flexible ticketing interface and let clients submit problem reports and service requests as well as see their ticket history. |
|
|
|
Full-featured DNS security, filtering, and reporting.
Starter |
Professional |
Enterprise |
---|
Full-featured DNS security, filtering, and reporting.
Starter |
Professional |
Enterprise |
|
---|---|---|---|
Service Features | |||
Ticketing Portal
Provide a clean, modern, and flexible ticketing interface and let clients submit problem reports and service requests as well as see their ticket history. |
|
|
|
Pricing - All subscriptions are based on annual commitment with monthly pricing. Please contact our sales team if you have any questions or need more information on products or terms. Or, if you are an existing partner, your account manager.
CloudRadial CSA - Definition of a user: A user is either a synced user or an asset management agent. Your invoice will be based on the larger number of users or agents. Example: If you have 500 users and 600 agents, your synced users count will be 600. Pricing adjusts as you add or remove users and/or agents.
CloudRadial Chat - Text/SMS number not included. Twilio or Flowroute account required.
CloudRadial DNS - You can setup a network of any number of users without requiring an agent on every machine (think call center). These network implementations are handled based on query volume. Price per agent and network implementations are allowed an average of 150,000 queries per month. Excess queries, in blocks of the allowed limit, are billed as additional agents.
CloudRadial Storefront - Transaction charges are waived during setup. Then, extra transactions are billed on your next invoice. No charge for cancelled transactions.
We're here for our partners every step of the way, starting with a dedicated implementation specialist for fast setup and faster roll-out.
Some new subscriptions require a mandatory Jumpstart Implementation designed to get your solution deployed and your clients engaged within 30 days.
We’ll provide best practices, training, and even a dedicated setup specialist to ensure you streamline ticketing, reduce account management time, and start a proactive process to manage your customers at scale.
Access technical setup training for any user on your team to learn how to use the portal - from service form setup to QBR best practices.
Stay confident in your Jumpstart with a dedicated specialist that helps answer questions and guide your successful deployment.
Get customizable material to look professional as you present your MSP’s brand-new portal – including emails, flyers, checklists, and more.
Focus on deployment without getting lost or overwhelmed with an action plan showing your next steps and current launch status.