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Unified Client Portal

Enterprise-grade infrastructure with the flexibility MSPs demand

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CloudRadial ServiceAI

Perfectly tailored AI that knows your specific MSP

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CloudRadial Storefront

Build your own Shopify-like store with your PSA products & distributors

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Chat Starter (Free)

Have clients to submit tickets directly to your PSA, freeing up your team's time

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CloudRadial ChatAI

Pre-triage and route tickets correctly with the help of AI

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CloudRadial ChatAI + ServiceAI

Deliver instant, accurate answers that can help achieve zero-touch resolution

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Empower your clients to track and monitor employee activity

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Offer your clients security training courses from the Unified Client Portal

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COMING OCTOBER 15

ChatAI and ServiceAI: 
A Revolutionary Chat Experience

With the power of ServiceAI, ChatAI becomes trained on your expertise and handles client interactions like your best technician would.

With full control over workflow customization, you decide how ChatAI handles your client interactions.
Chat Interface Side by Side

Welcome to the AI-possible world of zero-touch resolution

Built for Enterprise. Designed for MSPs.

 

Offer clients immediate responses, 24/7

When your client opens a ticket, interactive AI troubleshoots in real-time. ChatAI fixes what it can by guiding clients to solutions, and escalates to a live agent what it can't.

Live Chat Queue CloudRadial
 

Let AI continue the conversation for zero-touch resolution

As your knowledge base improves with the help of ServiceAI, ChatAI can deliver instant, accurate answers without ever involving a technician.

CloudRadial Chat

What's included with ChatAI + ServiceAI:

  • PSA-connected Chat (ConnectWise, Autotask, Syncro, HaloPSA, BMS)

  • 5 Agents and 5 channels

  • Automatically ticket creation in PSA

  • Teams, Slack, web, or text integration channels

  • Agent Group Chat

  • AI prompting and triage

  • Custom slash commands

  • Professionally assisted onboarding

  • Workflow editing

Top ChatAI + ServiceAI Benefits

For Your Technicians

Instead of repeating the same responses, your AI team member handles routine tickets and triages while surfacing the complex issues that need human expertise.

For Your Clients

They get faster resolutions, 24/7 self-service, and proactive communication, without feeling like they're talking to a robot.

For Your Business

You scale without hiring, reduce response times, and focus on strategic client outcomes that actually grow your MSP.

What's the value of CloudRadial ChatAI + ServiceAI?

See how even small changes can impact your service desk and bottom line

  • Hourly Cost Per Tech

    $30

    $20 $100
  • Number of Daily Queries

    3

    1100
  • Minutes Per Query

    30

    10100
  • AI Resolutions (No Tech Needed)

    20%

    0100%
  • Cost Per Query

  • Daily Savings

  • Monthly Savings

Chat savings are based on money saved by streamlining PSA lookup and data entry, verifying the user, identifying the core issue, and for some tickets, resolving the ticket entirely without tech intervention through the use of AI.

Money (and time) saved are free to direct to other more useful endeavors such as growing the business, servicing more clients, and/or leaving in time for dinner with your family.

The MSPs winning today aren't just using AI for productivity. They're using it for transformation.


ChatAI doesn't replace your expertise—it multiplies it. Train once, resolve thousands.

Transform your knowledge into 24/7 resolution power that scales infinitely without adding payroll.

Join the 1,000+ MSPs already scaling with CloudRadial. Schedule your demo today.