CLOUDRADIAL
Unified Client Portal for MSPs
The only enterprise-grade open platform with full API access and flexible assets for unlimited customization.
Your clients expect a client portal.
As their technology expert, yours needs to be outstanding, saving time and money for both you and your clients—while delivering the professional experience they demand.

Welcome your clients to the new internal IT site they'll be happy to call home
When communication, information access, and instant answers are critical to client satisfaction, your portal becomes their digital command center.
Self-service capabilities, real-time data access, and comprehensive resources ensure your clients find what they need, when they need it.
Clients will have access to ticketing statistics, training materials, QBR reporting, collaborative vCIO planning, and an e-commerce store for purchases.
It's an IT presentation hub that showcases your expertise while serving as the collaborative workspace where you and your clients connect, making proactive communications effortless—not buried in another vendor portal.

Top Portal Features
Smart Ticketing
Intelligent forms, automated routing, approval workflows, and real-time status tracking make support requests effortless.
Starter Chat
Utilize PSA integrated Chat to automatically create tickets in your PSA from Teams, Slack, SMS, or Web. Upgradable to ChatAI.
Self-Service Training & Knowledge
Comprehensive training library, knowledge base, and educational resources to maximize their technology investment.
E-Commerce Storefront
Shopify-like interface to browse, order, and purchase IT services, software licenses, and hardware equipment.
Instant Access to Reports
On-demand QBRs, infrastructure reporting, security metrics, and performance dashboards available 24/7 without waiting for your team to compile information.
IT Infrastructure Visibility
Real-time information about their endpoints, servers, applications, network devices, warranties, and flexible assets - all in one comprehensive view.
What makes CloudRadial's Unified Client Portal different
Built for Enterprise.
Designed for MSPs.
CloudRadial's Unified Client Portal isn't just another portal; it's enterprise-grade infrastructure with the flexibility MSPs demand.
- Open Architecture Platform - No vendor lock-in, full control over your solution
- Complete API Access - Integrate with any system, customize any workflow
- Unlimited Customization - Flexible assets that adapt to your brand, clients, and expertise
- Enterprise Security - The protection your clients expect and deserve
- Scalable Performance - Grows with your business, handles your largest clients
This isn't about having a client portal. It's about having the right client portal.

Flexible Assets
Tailor client experiences to your specific business needs with an open API infrastructure that enables unlimited customization.
Automations
Designed to easily connect form engines and RPAs, such as Pia or Rewst, to trigger more complex automations.
AI Integrations
Easily integrate with CloudRadial's ServiceAI and ChatAI to complete the AI-Powered Service Delivery and Client Success Ecosystem.