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AI-Powered Service Delivery and Client Success Platform

Get everything you need for the ultimate client experience

Core Products

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Unified Client Portal

Enterprise-grade infrastructure with the flexibility MSPs demand

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CloudRadial ServiceAI

Perfectly tailored AI that knows your specific MSP

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CloudRadial Storefront

Build your own Shopify-like store with your PSA products & distributors

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Chat Starter (Free)

Have clients to submit tickets directly to your PSA, freeing up your team's time

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CloudRadial ChatAI

Pre-triage and route tickets correctly with the help of AI

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CloudRadial ChatAI + ServiceAI

Deliver instant, accurate answers that can help achieve zero-touch resolution

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ADD-ONS

CloudRadial DNS

Empower your clients to track and monitor employee activity

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Bigger Brains

Offer clients a library of job-specific training and workplace skills

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Bigger Brains MSP Client Training

Give your clients a library of customer training videos on job-specific training and value-added skills, like M365 and introductory generative AI courses.

Courses can be accessed from the portal sidebar. That means no additional portal or log-ins. You also get to control which clients receive the courses.
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Your subscription includes these 30+ free courses

Cybersecurity

  • Think Before You Click

AI & Copilot

  • AI Fluency: Intro to Generative AI

  • Getting Started with Copilot

Soft Skills

  • Brain Bites: Writing Effective Emails

  • Developing Emotional Intelligence: Social Competence

  • Giving Feedback

Leadership

  • Fundamentals of Adaptive Leadership

  • New Manager Starter Kit

Spanish

  • Bocados de Saber: Cómo Escribir un Email Efectivo

Microsoft 365 & Windows

  • Microsoft Teams Fundamentals

  • Windows 11 Essentials

  • Excel 365 in 30 Minutes: Getting Started (Basics 1 of 10)

  • Excel 365 in 30 Minutes: Working with Data (Basics 2 of 10)

  • Excel 365 in 30 Minutes: Modifying Workbooks & Worksheets (Basics 3 of 10)

  • Excel 365 in 30 Minutes: Formulas & Functions (Basics 4 of 10)

  • Excel 365 in 30 Minutes: Named Ranges & Functions (Basics 5 of 10)

  • Excel 365 in 30 Minutes: Logical Functions & Auditing (Basics 6 of 10)

  • Excel 365 in 30 Minutes: Formatting Part 1 (Basics 7 of 10)

  • Excel 365 in 30 Minutes: Formatting Part 2 (Basics 8 of 10)

  • Excel 365 in 30 Minutes: Charts & Tables (Basics 9 of 10)

  • Excel 365 in 30 Minutes: Printing (Basics 10 of 10)

  • Mastering Word 2019 - Basics

  • Mastering Word 2019 - Intermediate

  • Mastering Word 2019 - Advanced

  • Mastering Excel 2019 - Basics

  • Mastering Excel 2019 - Intermediate

  • Mastering Excel 2019 - Advanced

  • Mastering PowerPoint 2019 - Basics

  • Mastering PowerPoint 2019 - Advanced

  • Mastering PowerPoint 2019

  • Mastering Outlook 2019 - Basics

  • Mastering Outlook 2019 - Advanced

  • Mastering Outlook 2019

  • Secrets of the Office Guru

Scalable learning, made easy

Instead of spending valuable time and resources developing training materials from scratch, MSPs and their clients can readily access a library of high-quality courses directly from the portal.

Generate more recurring revenue

By bundling content subscriptions with a convenient monthly fee, MSPs can offer their clients continuous access to extensive training materials.

Upgrade to Premium courses

Set yourself apart with an extensive client training library

A full list of the dynamically updated Bigger Brains courses can be viewed directly on their website, listed here.

Partners can upgrade to the full Bigger Brains catalog of 240+ courses spanning additional topics, including HIPAA compliance, Google Workspace, data analysis, diversity and inclusion, and more.

Learn more about how to enable Premium Courses and how they're billed here.

See how CloudRadial sets your MSP apart from the competition

 

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