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The MSP Client Management Platform

Get everything you need for the ultimate client experience

Core Products

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CloudRadial CSA

Everything client in a Unified Client Portal for MSPs and clients

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Portal 365

Upgrade your PSA user portal with a streamlined version of CSA

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CloudRadial Chat

PSA-integrated chat with AI-powered capabilities

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CloudRadial DNS

Empower your clients to track and monitor employee site activity

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CloudRadial Storefront

Build your own Shopify-like store with your PSA products & distributors

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MSP Starter Suite
Product Bundle

The foundation every MSP needs to manage clients and deliver the ultimate customer experience

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Streamlined Ticketing
CSA & Portal 365 Feature

Automate and optimize ticketing workflows

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On-Demand QBRs
CloudRadial CSA Feature

Ditch QBR prep with automation, or let clients access QBRs on-demand

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CloudRadial Pricing


Everything you need to optimize your service desk, automate account management processes, and mature customer engagement.


30-DAY MONEY BACK GUARANTEE

Products

CloudRadial CSA CloudRadial Chat CloudRadial DNS CloudRadial Portal 365 CloudRadial Storefront

Bundles

MSP Starter Suite

Add-Ons

Augmentt Bigger Brains ClipTraining CrushBank TimeZest Wingman Marketing

Portal 365 + Storefront + DNS + Chat

Get everything you need to get your ticketing desk under control, give your salespeople something to sell, and keep clients from churning.

Up to 500 Users

$190/mo

$95 Setup
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INCLUDES

  • CloudRadial Portal 365

    • Ticketing Portal
    • Service Catalog
    • Warranty Reporting
    • Office 365 / PSA Sync
    • CSAT
    • Basic Training Courses
    • Asset & 365 Reporting

  • CloudRadial Storefront Starter

  • CloudRadial Chat Starter

  • CloudRadial DNS - 50 Users

You can't outgrow this bundle - Portal 365, Storefront, Chat, and DNS fully upgradeable to more features and more users!

Portal 365 + Storefront + DNS + Chat + ClipTraining

Add security training and comprehensive Microsoft 365 courses to your standard offering to add value daily.

Up to 500 Users

$385/mo

$95 Setup
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INCLUDES

  • Everything in the basic bundle, plus ClipTraining courses for all users!

  • Cybersecurity Awareness Training
  • Microsoft 365 User Training
  • Custom Training
  • Compliance & Policy Management
  • Single Sign On (SSO) From Portal 365
  • Optional Phishing and IT Staff Training

30-Day Money Back Guarantee

All products feature Jumpstart implementation with 1:1 specialists, so
you'll start winning with clients within a week

Pricing - All subscriptions are based on annual commitment with monthly pricing. Please contact our sales team if you have any questions or need more information on products or terms. Or, if you are an existing partner, your account manager.

CloudRadial CSA - Definition of a user: A user is either a synced user or an asset management agent. Your invoice will be based on the larger number of users or agents. Example: If you have 500 users and 600 agents, your synced users count will be 600. Pricing adjusts as you add or remove users and/or agents.

CloudRadial Chat - Text/SMS number not included. Twilio or Flowroute account required.

CloudRadial DNS - You can setup a network of any number of users without requiring an agent on every machine (think call center). These network implementations are handled based on query volume. Price per agent and network implementations are allowed an average of 150,000 queries per month. Excess queries, in blocks of the allowed limit, are billed as additional agents. 

CloudRadial Storefront - Transaction charges are waived during setup. Then, extra transactions are billed on your next invoice. No charge for cancelled transactions.

CloudRadial Jumpstart

We're here for our partners every step of the way, starting with a dedicated implementation specialist for fast setup and faster roll-out.

Some new subscriptions require a mandatory Jumpstart Implementation designed to get your solution deployed and your clients engaged within 30 days.

We’ll provide best practices, training, and even a dedicated setup specialist to ensure you streamline ticketing, reduce account management time, and start a proactive process to manage your customers at scale.

PRICING AND AVAILABILITY VARIES BY PRODUCT

Self-Paced Online Academy Training

Access technical setup training for any user on your team to learn how to use the portal - from service form setup to QBR best practices.

Dedicated Implementation Specialist

Stay confident in your Jumpstart with a dedicated specialist that helps answer questions and guide your successful deployment.

White-Labeled Marketing & Sales Materials

Get customizable material to look professional as you present your MSP’s brand-new portal – including emails, flyers, checklists, and more.

Customized Deployment Plan

Focus on deployment without getting lost or overwhelmed with an action plan showing your next steps and current launch status.

Fine Print: Jumpstart must be completed within 60 days of purchase.