For your clients and end users, it empowers them with:
Self-service features—like ticketing, adding new employees, ordering new services, QBR reporting, and training—in an intuitive portal they’ll actually want to use.
For your account managers, it gives them:
Automation and simple structuring of client reporting and planning data so they can efficiently communicate and collaborate with clients—and identify growth opportunities.
For your service team, their workload will decrease with:
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Smart ticketing, which reduces inefficient back-and-forth and shaves unnecessary time and labor out of problem requests, onboarding new users, and new project requests.
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An easy-to-update knowledge base for clients to access integrated training and find solutions to minor issues.
For sales, they’ll easily land new clients with:
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A high-impact demonstration that shows the value of your MSP.
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A low-barrier way to show non-technical users your full service offerings in a way that they can understand.
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