Skip to the main content.

The Best Upgrade from Your PSA User Portal

Don't settle for an outdated PSA user portal that clients won't use. Upgrade to Portal 365, and watch efficiency and client satisfaction soar. 

 

Get a client portal that works like a team of employees

As an emerging MSP, your nights are filled with worries. Losing a single client could have a devastating impact. Don’t let the stress of financial uncertainty, overwhelming workload, or constant juggling keep you up at night.

Portal 365 can significantly lessen your workload and stress levels by automating many time-consuming tasks related to ticketing, client communication, and reporting.

 

Request Service-2-1

Solutions to reduce your stress

Put a stop to chaotic email and phone tickets

Take advantage of Teams integration, automations, and smart ticketing workflows to get and gather the right ticket information to resolve tickets faster and more efficiently.

Report-a-Problem-1-1

Popular Features

Dynamic Forms

Create ticket forms that ask all the right questions right from the beginning. No need for creativity here—plenty of sample tickets are provided.

Routing

Send ticket forms anywhere in your PSA with pre-specified settings and receive notifications through Teams, Slack, and JSON options. Use approval workflows to save even more time. 

CSAT

Take advantage of customer satisfaction surveys that are natively integrated into the ticketing portal. Plus, you can add them to existing PSA ticket templates.

Improve customer experience and retention with reporting

As your MSP grows, your clients increasingly demand transparency, self-service options and detailed reporting. Portal 365 will help you stay organized, efficient, and focused on delivering exceptional customer experiences that build trust and loyalty.

NewDash

Popular Features

M365 Reporting

Present M365 license details, adoption reporting, tenant health, and more - all from the portal without needing to access the M365 Admin Center.

Warranty Reporting

Provide endpoint and server warranty reports. Pull warranty information directly from Dell and Lenovo or from your PSA.

Report Archives

Get credit where credit is due by storing customer-relevant reports in archives. Send reports directly into the archives with a unique email address.

Land new clients

Appear impressive and professional. Highlight your branded client portal during sales calls. Wow prospects with your transparency and dedication to prioritizing client communication.

Bigger-Brains-Courses

Dashboards

Modernize MSP reporting with automated, real-time dashboard reports. Provide a visual story of your client's IT data that improves their understanding and helps them make important buying decisions.

LMS and Free Training Courses

Create client training courses within CloudRadial's native learning management system (LMS) and track training completion anytime. Plus, you get 40+ Bigger Brains courses free.

Client Intranet

Engage clients and offer maximum value with a customizable intranet that has application bookmarks, a knowledge base, a messaging system, and more to keep clients in the know and coming back daily.

Portal 365 Pricing

Upgrade your PSA's portal with something you and your clients will love. Get better ticketing, CSAT, 365 integration, reporting, and more.

$95/mo

FREE SETUP
UP TO 500 USERS

Additional users require an upgrade to CSA Professional or CSA Enterprise.

INCLUDES

 

Add PSA-integrated Chat for just $95/month

CloudRadial-Chat

What Our Customers Say

Carl de Prado
CloudRadial is an awesome program that makes my documentation easier. It saves me time and money. Simplifies my client interface. Total win!
Carl de Prado
Founder at A2Z Business IT
Joe Svoboda
MSPs that take the time to dive into and customize CloudRadial will have a leg up on any competition and make their current customers extremely sticky.
Joe Svoboda
The Miller Group
Colin Lee
Going to land a $16k a month client and the tipping point is really the CloudRadial portal with Teams integration, plus the onboarding workflow for new hires.
Colin Lee
CL Technologies
 

What you get when you buy CloudRadial

Select an option below:
  • Jumpstart Program
  • 30-Day Money Back Guarantee

Pricing - All subscriptions are based on annual commitment with monthly pricing. Please contact our sales team if you have any questions or need more information on products or terms. Or, if you are an existing partner, your account manager.

CloudRadial CSA - Definition of a user: A user is either a synced user or an asset management agent. Your invoice will be based on the larger number of users or agents. Example: If you have 500 users and 600 agents, your synced users count will be 600. Pricing adjusts as you add or remove users and/or agents.

CloudRadial Chat - Text/SMS number not included. Twilio or Flowroute account required.

CloudRadial DNS - You can setup a network of any number of users without requiring an agent on every machine (think call center). These network implementations are handled based on query volume. Price per agent and network implementations are allowed an average of 150,000 queries per month. Excess queries, in blocks of the allowed limit, are billed as additional agents. 

CloudRadial Storefront - Transaction charges are waived during setup. Then, extra transactions are billed on your next invoice. No charge for cancelled transactions.

Self-Paced Online Academy Training

Access technical setup training for any user on your team to learn how to use the portal - from service form setup to QBR best practices.

Dedicated Implementation Specialist

Stay confident in your Jumpstart with a dedicated specialist that helps answer questions and guide your successful deployment.

Pricing and availability vary by product. Jumpstart must be completed within 60 days.

We're here for our partners every step of the way, starting with a dedicated implementation specialist for fast setup and faster roll-out.

Some new subscriptions require a mandatory Jumpstart Implementation designed to get your solution deployed and your clients engaged within 30 days.

We’ll provide best practices, training, and even a dedicated setup specialist to ensure you streamline ticketing, reduce account management time, and start a proactive process to manage your customers at scale.

INTEGRATES WITH YOUR GO-TO PSA
bms by kaseya connectwise-vert-black Autotask-Logo Syncro_Logo_RGB_2C_(1) Microsoft-Office-365-Logo 1643802224_halopsa-logo-red-white_2_mid

Get started today!

With no onboarding fee, you can download CloudRadial Portal 365 and get started now.