Portal 365, an upgrade from your PSA user portal that your clients will actually want to use
- Put a stop to chaotic email and phone tickets. Receive and resolve tickets faster and more efficiently with automation and smart ticketing workflows.
- Eliminate tedious meeting preparation with automatic reporting that puts accessible and easy-to-understand data at your client's fingertips.
- Deploy a powerful client intranet and customizable dashboards that consolidate your clients and data together in one place, keeping them coming back daily.
- Features include: ticketing portal, service catalog, integrated reporting, CSAT, warranty reporting, and Microsoft 365/PSA sync.
CloudRadial Chat Starter, your PSA-integrated chat
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Put chat to work to pre-triage tickets, clarify users' IT questions, or transfer to a live person if needed.
- Your techs can easily communicate with clients in Teams, Slack, and Portal 365, or through SMS and/or your website.
50 seats of CloudRadial DNS, client-managed DNS that lets clients track employee activity
- Save time with fewer tickets. Clients no longer need to submit tickets to make changes, freeing your service desk to focus on other more productive tasks.
- Give clients access control. Admins can access CloudRadial DNS in our CSA product allowing them to tweak policies in real-time.
- Provide real-time client reporting. Admins can see employees' web activity, enabling them to monitor daily usage and accessed websites.
CloudRadial Storefront Starter, your ecommerce store connected directly to your PSA products
- Make more money by setting up a Shopify-like storefront so your clients can purchase hardware and software with the click of a button.
- Storefront Starter creates an opportunity in your PSA. Connect your Stripe account to collect money immediately.
Bigger Brains Client Training
- Custom integration of over 40+ Mastering Office 365 courses into your LMS university feature to immediately provide integrated client training.
- Deliver high-quality training alongside your own content, with no additional portals or logins.
CloudRadial is built to grow with you, no matter the size of your MSP
CloudRadial is an awesome program that makes my documentation easier. It saves me time and money. Simplifies my client interface. Total win!
Carl de Prado
Founder at A2Z Business IT
MSPs that take the time to dive into and customize CloudRadial will have a leg up on any competition and make their current customers extremely sticky.
Joe Svoboda
The Miller Group
Going to land a $16k a month client and the tipping point is really the CloudRadial portal with Teams integration, plus the onboarding workflow for new hires.
Colin Lee
CL Technologies
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