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The Best CSA and Unified Client Portal for MSPs

Say goodbye to headaches and hello to efficiency with our revolutionary CSA platform.

Experience the power of automation, streamlined ticketing, intuitive self-service tools, and a centralized hub that simplifies everything client-related. 

 

Scale your business, boost profits, and delight your clients like never before

CloudRadial CSA is the all-in-one client services automation platform that makes it easier to work with your clients and them with you.

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Solutions to your top client headaches

Get your ticketing and service desk under control

CloudRadial CSA gives your team the tools to eliminate phone call and email tickets for good.

By organizing and automating the client ticketing experience with a PSA-integrated portal, you can streamline that way you manage your service desk.

With CSA ticketing, you'll never miss another bit of information on end user onboarding and offboarding forms again.

In the end, you'll be able to solve tickets faster than ever before - making clients happier while supercharging your ticket efficiency. 

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Popular Features

Deliver QBRs efficiently and to every client

Stop leaving money on the table by only focusing QBRs on your biggest clients.

CloudRadial CSA helps you ditch manual QBR preparation by automating your client reporting.

Evolve your MSP to a system of on-demand, self-service information reporting that lets you focus on being a strategic advisor to your clients. 

vCIO Planner

Popular Features

Sell more by turning prospects into clients and clients into upsells

Showcase additional services you offer with your visually appealing service catalog, banners, training university, and more.

Lead your sales prospecting with transparency through your professional, white-labeled client portal to differentiate yourself from the competition.

Self-Service-Site

Popular Features

CloudRadial CSA Pricing

 

Starter

Starting your MSP or trying to land your first clients? Get started with the right foundation to build client relationships with our Starter plan.

Starts at

$95/mo

$595 Setup
Users

This plan is only available to up to 100 users and then converts to Professional

INCLUDES

  • Web App, Native Desktop App, and Microsoft Teams App

Professional

Are you a mature MSP needing to manage your customers and internal teams? Attain operational efficiency with our Professional Plan.

Starts at

$195/mo

$595 Setup
Users

There is no cap on number of users. Additional users beyond 10,000 are $125 per 1000.

PLUS

  • ConnectWise, Autotask PSA, or Halo PSA Integration

  • Custom Portal Domain

  • Vanity Domains for Clients

  • Up to 10 Permission Roles

  • Up to 5 Automations

  • 30-Day Logging
  • 30-Day Data Recovery

  • Multilingual Support

Enterprise

Are you an MSP with a larger staff to coordinate complex client and compliance needs? Get advanced features with our Enterprise Plan.

Starts at

$695/mo

$595 Setup
Users

There is no cap on number of users. Additional users beyond 10,000 are $150 per 1000.

PLUS

  • Unlimited Permission Roles

  • Unlimited Automations
  • Custom Vanity Domains for Clients
  • Advanced Usage Analytics

  • 3-Year Logging

  • 3-Year Data Recovery

  • Multilingual Support by Client

  • Dedicated Account Manager

  • Proactive Account Planning

  • Priority Support SLA

30-Day Money Back Guarantee

CSA: Definition of a user: A user is either a synced user or an asset management agent. Your invoice will be based on the larger number of users or agents. Example: If you have 500 users and 600 agents, your synced users count will be 600. Pricing adjusts as you add or remove users and/or agents.

Pricing: All subscriptions are based on annual commitment with monthly pricing. Please contact our sales team if you have any questions

What's the value of CloudRadial CSA?

See how even small changes can impact your service desk and bottom line

  • Hourly Cost Per Employee

    40

    20 100
  • Number of Daily Tickets

    10

    10500
  • Number of Clients

    20

    5500
  • Percentage of Portal Adoption

    0

    0100
  • Daily Savings

  • Monthly Savings

INTEGRATES WITH YOUR GO-TO PSA
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