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CLOUDRADIAL CSA

Make client management easy and scalable so you can increase profitability and deliver the ultimate client experience

Give your clients a feature-rich portal that makes it easier for them to work with you and add more of your services with the click of a button

 

Why profitable MSPs choose CloudRadial
for client management

Save time on your most common service desk tasks

  • Use dynamic forms to pre-triage tickets and make onboarding and offboarding easier and more consistent
  • Eliminate QBR prep with automated reporting 
  • Sync your PSA and 365 daily to reduce clean-up time
  • Broadcast updates to head off tickets before they happen
Request-Service-Site

Reduce stack costs with all your go-to MSP features in one place

vCIO Planner

Turn prospects into clients and clients into upsells

  • Land new clients by showing how you'll deliver the ultimate client experience with CloudRadial CSA or Portal 365 
  • Upsell current clients by showcasing your service catalog and CloudRadial Storefront
  • Deliver additional built-in training from Bigger Brains, ClipTraining, or your own course development
Self-Service-Site

View and manage security features on-demand

  • Review Microsoft secure scores in a single view
  • Run and evaluate assessments to review technical or compliance policies
  • Run automated exception reporting on key endpoint, user, and other requirements
  • Collaborate with clients on improving their security training through common reports
  • Log security reports for compliance reporting
Cybersecurity Training

How MSPs make more money with CloudRadial

Land new business

Wow new prospects with a user-friendly portal that puts client communication first.

Handle more clients

Streamline client management with automation for ticketing and reporting.

Save on labor costs

Put the portal to work to triage and even completely resolve tickets with client self-service options.

Prove your value 24/7

Get dashboards, third-party report archives, 50+ integrations and more in one unified client portal.

 

Watch a demo of CloudRadial CSA


Not ready to talk to sales?

Ricky Cecchini, VP of Product, shows you an in-depth overview of how CloudRadial CSA transforms client management and helps MSPs deliver the ultimate customer experience.

 

What's the value of CloudRadial CSA?

See how even small changes can impact your service desk and bottom line

  • Hourly Cost Per Employee

    40

    20 100
  • Number of Daily Tickets

    10

    10500
  • Number of Clients

    20

    5500
  • Percentage of Portal Adoption

    0

    0100
  • Daily Savings

  • Monthly Savings

What Our Customers Say

Carl de Prado
CloudRadial is an awesome program that makes my documentation easier. It saves me time and money. Simplifies my client interface. Total win!
Carl de Prado
Founder at A2Z Business IT
Joe Svoboda
MSPs that take the time to dive into and customize CloudRadial will have a leg up on any competition and make their current customers extremely sticky.
Joe Svoboda
The Miller Group
Colin Lee
Going to land a $16k a month client and the tipping point is really the CloudRadial portal with Teams integration, plus the onboarding workflow for new hires.
Colin Lee
CL Technologies

CloudRadial’s CSA is a strategy for
profitable client management

Slide4

The Five Steps of Engagement Maturity

Engagement maturity measures client management scalability and value

CSA Features | Structured

CSA Features at the Structured Level

Your portal streamlines client interactions

Transparent Level

CSA Features at the Transparent Level

Stack integration lets clients see your value

Collaborative Level

CSA Features at the Collaborative Level

Work with clients with on a common platform

Strategic Level

CSA Features at the Strategic Level

Work with clients as their trusted advisor

Each step of engagement maturity saves time, lowers costs, opens up new opportunities

Progress Icons-01-1

Structured

Your portal streamlines client interactions.


BENEFITS

  • Saves time for clients & service desk 
  • Improves service consistency and accountability 
  • Provides sales people a way to show and prospects a way to see what it is like to work with you
Progress Icons-02

Transparent

Stack integration lets clients see your value.


BENEFITS

  • Account managers save time with all client QBRs available  24/7
  • Clients can access info they want on-demand, anytime
  • Builds trust
  • Reduces client frustration
Progress Icons-03

Collaborative

Work with clients with on a common platform.


BENEFITS

  • Allows working with clients in a common platform
  • Provides you and your clients with a common set of data and reports
  • Moves clients away from break/fix perceptions to that of trusted advisor
Progress Icons-04

Strategic

Work with clients as their trusted advisor.


BENEFITS

  • Discovers opportunities for more and higher margin MRR and projects
  • Identifies new service opportunities
  • Provides consolidated reporting for compliance, security, and policy exceptions
INTEGRATES WITH YOUR GO-TO PSA
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30-Day Money Back Guarantee

With our Jumpstart program and 1:1 implementation specialists,
you'll start winning with clients within a week


GET STARTED TODAY