The Perfect Ticketing Experience
Description:
Join CloudRadial Director of Business Development Ricky Cecchini and CEO Jeff Farris in a webinar that’s going to help you drastically improve your ticketing experience while at the same time taking load off your frontline techs. The information clients tend to provide about their IT issue and the information your techs actually need to help them with it are almost never aligned. This webinar covers how to automate intake questions and the triage of tickets to not only save you time, but help your clients to get back to work faster.
Broadcast Date: August 27, 2020
Topic: Ticketing
