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CloudRadial Pricing

Scale Your Service Delivery Without Scaling Your Team

ServiceAI, ChatAI, and our Unified Client Portal work together to handle more tickets with less labor — and deliver the client experience that sets your MSP apart. All powered by AI trained on YOUR expertise.

Select the suite or individual product that works best for your MSP. 

Chat Pricing

Chat solutions are designed to improve client experiences and streamline support interactions. 

30-DAY MONEY-BACK GUARANTEE

 

Chat Starter - FREE

For MSPs testing chat as a client channel. Turns every conversation into a PSA ticket — no AI, no setup cost.


$0/mo

No Setup Fee

 

INCLUDES

  • PSA-connected Chat (ConnectWise, Autotask, Syncro, HaloPSA, BMS)

  • Automated PSA ticket creation from chats

  • Agent group chat

  • Unlimited agents

  • Includes 1 service channel: Slack or Teams

  • Includes 2 client channels: CloudRadial UCP, Teams, Slack, web

  • Easy self-service onboarding

*Not AI powered




 

ChatAI Professional

For MSPs ready to deflect ticket volume. AI gathers details and pre-triages before they hit your queue or hands off to a live agent.

$245/mo

$245 Setup

PLUS

  • Unlimited live agents
  • Includes 5 client channels
    • additional channel-$65/mo
  • Includes 2 service channels
  • Includes 1 PSA Connector
  • Channel level customizations
  • ChatAI Responder (AI ticket pre-triage)
  • Custom dialog messages
  • Custom commands
  • KB connectors (for ChatAI)
  • White-labeled email sending domain
  • ServiceAI connector

Enabled for ServiceAI

ChatAI Enterprise

For MSPs scaling toward zero-touch resolution. Everything in Professional, plus advanced controls to scale

$595/mo

$595 Setup

PLUS

  • Unlimited live agents
  • Includes 10 client channels
    • additional channel-$65/mo
  • Includes 5 service channels
  • Multiple PSA Connectors
  • Custom dialog workflows
  • ServiceAI connector

Enabled for ServiceAI

 

30-Day Money Back Guarantee