Experience functional chat with CloudRadial’s Client Services Automation integration that helps service teams work directly out of Slack and/or Teams.
Social Intents Integration Overview
Seamlessly enable a chat functionality from your portal that puts your clients in control of communications. Empower your customers to reach you in whatever way is easiest for them – all while you reap the benefits of fitting chat into your service team’s workflow.
How the Integration Works:
Social Intents can be integrated into CloudRadial via Partner > Settings > Integrations > Header Scripts. Using the embed code provided within the support article, you can plug in your path and code and be on your way with chat support in your portal. Your chat widget will then appear on every page of your portal for your customers.
What the Integration Does:
- Connect to Clients Faster – Make the experience of reaching support fast and easy for your clients through their portal.
- Improve Flexibility of Support – Tickets, chat, more – find the best way to communicate and support your customers.
- Integrate Where You Work – Social Intents works everywhere you and your clients do – on Slack, Teams, on the web, on a desktop, and even on mobile devices.