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CloudRadial’s Client Services Automation seamlessly brings your documentation over from Hudu to your client portal without reinventing the wheel.

Hudu Code
LEADTOOLS v20.0

Why reinvent the wheel with documentation when you can use what you already have? The ability to pull in articles from Hudu gives you the ability to share your knowledge into your portal with just the click of a button.

How the Integration Works:

You’ll generate an API key within Hudu and tie it into CloudRadial (see the support article for details on how). Once the two are tied together, you can pull in any document that you want to share and put it into a CloudRadial knowledge base article. You’ll have the ability to do a lookup to pull the exact article you want.

What the Integration Does:

  • Save Time – Focus on using the documentation you have instead of re-creating it in CloudRadial.
  • Keeps Branding Consistent – Use the documentation your clients are already familiar with.
  • A Single Source of Truth – Make the management of documentation easier when it all comes from one place.

Details

Integration: Hudu
Solution Type: Documentation
Integration Type: API

 

Integration Type: API

API connections are secured with a set of keys that need to be generated one time.

Once the connection has been secured, the tool in question will stay connected to CloudRadial until the key is deactivated. Refer to the article on the specific tool for instructions on generating the API key, as well as where to input it into CloudRadial.

Resources

Hudu Integration
Hudu's Website