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CloudRadial Client Services Automation displays real-time backup information from Datto appliances, from your own portal: an unmatched MSP tool.

Datto Snapshot
Backup Lookup
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Let your Datto Backup snapshots show directly in the portal to bring peace of mind to your clients. Without needing to wait for a review, or to request an update from an account manager, clients can see their backup snapshots right from their own portal.

How the Integration Works:

The Datto Backup integration is based on an XML feed that brings that data into CloudRadial. Once connected, you’ll be able to assign backup appliances to specific clients. Within their portal, they’ll head to Security > Backups to view these live snapshots.

What the Integration Does:

  • Show, Don’t Tell – Make viewing backup snapshots quick and easy for your clients.


Integration: Datto
Solution Type: Backup
Integration Type: API


Integration Type: API

API connections are secured with a set of keys that need to be generated one time.

Once the connection has been secured, the tool in question will stay connected to CloudRadial until the key is deactivated. Refer to the article on the specific tool for instructions on generating the API key, as well as where to input it into CloudRadial.


Integrating Datto
Datto’s Website