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The MSP Client Management Platform

Get everything you need for the ultimate client experience

Core Products

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CloudRadial CSA

Everything client in a Unified Client Portal for MSPs and clients

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Portal 365

Upgrade your PSA user portal with a streamlined version of CSA

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CloudRadial Chat

PSA-integrated chat with AI-powered capabilities

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CloudRadial DNS

Empower your clients to track and monitor employee site activity

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CloudRadial Storefront

Build your own Shopify-like store with your PSA products & distributors

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MSP Starter Suite
Product Bundle

The foundation every MSP needs to manage clients and deliver the ultimate customer experience

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Streamlined Ticketing
CSA & Portal 365 Feature

Automate and optimize ticketing workflows

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On-Demand QBRs
CloudRadial CSA Feature

Ditch QBR prep with automation, or let clients access QBRs on-demand

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Resources Center

Education

Blog Ebook & Guides What is Client Services Automation? What is Engagement Maturity?

Onboarding

Jumpstart Program CloudRadial Academy Integrations

Support

Knowledge Base Contact Support Product Updates Security

Community & Events

Webinars CloudRadial Community

The MSP Success Series Newsletter

You'll learn things like how to add revenue without adding cost, MSP best practices, and how to master client management.

Get our best growth advice delivered straight to your inbox.

Desktop Tray Application


Users can access their client portal in just one click

The Windows tray application provides the same client portal website experience as a desktop application, plus added functionality, like the ability to execute local applications.

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Easy Access

Provides convenient access to your client portal from the system tray

Tray Icon

Easily accessed from the end-user's desktop, start menu and even system tray.


Run Local Files

Use the desktop app to provide shortcuts to local applications and files.


Always On

Provides a self-renewing login token to provide an always connected portal after the first login.

Add Screenshots

Allows users to easily add a screenshot of all their active monitors to a ticket.


Configuration Information

Adds configuration information to client tickets for ConnectWise and Autotask.


Better Adoption

With your portal one click away, users will be more likely to use the portal than to call or email in.

See how CloudRadial will give your users the ultimate client experience

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