CloudRadial Community and Training Events

CloudRadial

Community and Training Events

Previous Webinars

Jeff Farris, CloudRadial CEO and Ricky Cecchini, CloudRadial Director of Business Development discuss compliance policies, focusing on setting them up, how to use them on an ongoing basis, and answer your questions. If you haven’t used compliance policies yet or are interested in learning more about compliance policies, this is the webinar for you.

Join CloudRadial Director of Business Development Ricky Cecchini and CEO Jeff Farris in a webinar that’s going to help you drastically improve your ticketing experience while at the same time taking load off your frontline techs. The information clients tend to provide about their IT issue and the information your techs actually need to help them with it are almost never aligned. This webinar covers how to automate intake questions and the triage of tickets to not only save you time, but help your clients to get back to work faster.

Download the full PDF here.

CloudRadial CEO Jeff Farris takes a deep dive into MSP sales and how your client portal is a key differentiator that can help you close more deals. Whether you’re a current CloudRadial partner not already using your portal as part of your sales strategy, or are looking for a solution to drive more sales at your MSP, this webinar is for you.

Download the full PDF here.

CloudRadial CEO Jeff Farris takes a deep dive into MSP sales and how your client portal is a key differentiator that can help you close more deals. Whether you’re a current CloudRadial partner not already using your portal as part of your sales strategy, or are looking for a solution to drive more sales at your MSP, this webinar is for you.

Download the full PDF here.

Jeff Farris, CloudRadial CEO and Ricky Cecchini, CloudRadial Training Guru discuss recent product updates and demonstrate features to help CloudRadial Partners reduce cost, save time and provide an exceptional experience for customers.

Jeff Farris, Ricky Cecchini, and Seth Wilson offer a more tactical look at delivering the perfect QBR. Also, Seth and Ricky do some role-playing to demonstrate what a successful QBR looks like and how to get there.

Jeff and Seth take a look into CloudRadial’s June product updates including updates to Policies and warranty expiration reporting with integrations with Dell, HP, and Lenovo.

Jeff Farris, CloudRadial CEO talks to MSPs about how to deliver a business review that your clients will look forward to and only takes minutes to prepare. This one hour presentation dives into a comprehensive strategy to grow client relationships with business reviews.

Jeff, Ricky and Seth from the CloudRadial team review May’s product updates including the new Dashboards feature, community portal, synchronization improvements, and new CSAT functionality.

Can't make the webinar?

Check out our YouTube channel for how-to videos and recordings of previous webinars.