CloudRadial Community and Training Events

CloudRadial

Community and Training Events

Upcoming Webinars

Join us Thursday, August 12th at 10:30am CST for our new Deep Dive series where Ricky Cecchini, Director of Product Services, covers how to create efficient onboarding and offboarding forms for your MSP with CloudRadial.

 

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Previous Webinars

Hear from Ricky Cecchini, CloudRadial’s Director of Product Services, along with Ryan Loughran, Service Manager at Valiant Technology and Addigy’s own Jason Dettbarn to see how Valiant uses Addigy and CloudRadial to deliver the best customer experience and demonstrate their true value for long-term customer success.

Ricky Cechinni, Director of Product Services at CloudRadial, discusses the most recent integrations and newest features including custom client branding, certificate management and much more

Join Domotz + CloudRadial in our Partner Integration series to hear from JB Fowler (Domotz, CPO), and Ricky Cecchini (Director of Product Services, CloudRadial) about how to use Domotz and CloudRadial together to show your customers they can trust you and for evidence based selling/upselling.

Join Ricky Cecchini of CloudRadial as he presents in detail how to use CloudRadial to vastly improve your business review experience while spotlighting the importance of client relationships. This is the final part of our four-part series filled with valuable information to implement within your business.

Join CloudRadial’s Ricky Cecchini alongside Gerwai Todd, CEO of TimeZest, as they discuss how TimeZest and CloudRadial work so well together. Learn how key features of both platforms will modernize and simplify day-to-day operations within your MSP and how they integrate seamlessly.

Join Ricky Cecchini as they present in detail how to use CloudRadial to master processes for scalability in how you manage your clients. This is part three in our four-part series filled with valuable information to implement within your business.

Join Ricky Cecchini as he presents in detail how to use CloudRadial in your onboarding process. This is part two in our four-part series filled with valuable information to implement within your business.

 

CloudRadial’s Ricky Cecchini alongside Crystal Henkle, Sales Manager at Syncro, for a discussion on why CloudRadial and Syncro work so well together. Learn how key features within each platform modernize and simplify day-to-day operations within your MSP and how they integrate seamlessly.

Join Jeff Farris and Ricky Cecchini as they dive deep into our three-phase approach to landing a client within your MSP. You’ll also learn how to leverage CloudRadial at each stage. This is part one in our four-part series filled with valuable information to implement within your business.

The CloudRadial team, Chip Reaves CEO of Bigger Brains, and a panel of CloudRadial partners that use Bigger Brains have a discussion about how to drive better, more profitable client relationships with training services.

Jeff Farris and Ricky Cecchini uncover how you can use CloudRadial to land, onboard, manage and grow clients. They also discuss how to convert more leads, streamline your business and create self-service growth within your MSP. This webinar is packed full of valuable information you don’t want to miss!

Jeff Farris and Ricky Cecchini explore the new features added in the month of January. Learn how to access the 28 FREE Bigger Brains courses now included with your CloudRadial subscription.

Get an understanding of the new API integrations for chat clients such as Tawk, Zendesk Chat, Hubspot and more. See more on the integrations with Domotz for network infrastructure reporting and TimeZest for calendar support.

Assessments and Checklists are the latest part of our suite of MSP client management tools and we’re excited to show them off!

This new enhancement will make it easy for MSPs to have a scalable process for network assessments and client onboardings. We’ll show you how to auto generate checklists based on users, endpoints, and/or servers. These have been some of our most requested features to date, and we’ve built them with your feature requests in mind.

An all-star panel of MSPs including Steve Dempsey of NeoTech and Brian Weiss of ITECH and Pete Paldino of White Mountain IT join host Brian Sherman of Tech Success Communications for a discussion about how they use Zomentum and CloudRadial to grow their MSPs with new AND existing clients, and how they make the most out of every opportunity. There’s no need to reinvent the wheel when it comes to your new and ongoing sales processes. No matter how busy you are, there are solutions for your sales challenges. The panel discusses how MSPs can quickly organize and implement new sales strategies that greatly improve your chances of success.

Jeff Farris, CloudRadial CEO and Ricky Cecchini, CloudRadial Director of Business Development discuss compliance policies, focusing on setting them up, how to use them on an ongoing basis, and answer your questions. If you haven’t used compliance policies yet or are interested in learning more about compliance policies, this is the webinar for you.

Join CloudRadial Director of Business Development Ricky Cecchini and CEO Jeff Farris in a webinar that’s going to help you drastically improve your ticketing experience while at the same time taking load off your frontline techs. The information clients tend to provide about their IT issue and the information your techs actually need to help them with it are almost never aligned. This webinar covers how to automate intake questions and the triage of tickets to not only save you time, but help your clients to get back to work faster.

Download the full PDF here.

CloudRadial CEO Jeff Farris takes a deep dive into MSP sales and how your client portal is a key differentiator that can help you close more deals. Whether you’re a current CloudRadial partner not already using your portal as part of your sales strategy, or are looking for a solution to drive more sales at your MSP, this webinar is for you.

Download the full PDF here.

CloudRadial CEO Jeff Farris takes a deep dive into MSP sales and how your client portal is a key differentiator that can help you close more deals. Whether you’re a current CloudRadial partner not already using your portal as part of your sales strategy, or are looking for a solution to drive more sales at your MSP, this webinar is for you.

Download the full PDF here.

Jeff Farris, CloudRadial CEO and Ricky Cecchini, CloudRadial Training Guru discuss recent product updates and demonstrate features to help CloudRadial Partners reduce cost, save time and provide an exceptional experience for customers.

Jeff Farris, Ricky Cecchini, and Seth Wilson offer a more tactical look at delivering the perfect QBR. Also, Seth and Ricky do some role-playing to demonstrate what a successful QBR looks like and how to get there.

Jeff and Seth take a look into CloudRadial’s June product updates including updates to Policies and warranty expiration reporting with integrations with Dell, HP, and Lenovo.

Jeff Farris, CloudRadial CEO talks to MSPs about how to deliver a business review that your clients will look forward to and only takes minutes to prepare. This one hour presentation dives into a comprehensive strategy to grow client relationships with business reviews.

Jeff, Ricky and Seth from the CloudRadial team review May’s product updates including the new Dashboards feature, community portal, synchronization improvements, and new CSAT functionality.

Can't make the webinar?

Check out our YouTube channel for how-to videos and recordings of previous webinars.