Ticket Process Surveys
Gather feedback before it's too late to fix the problem.
Gather Feedback While Open
Integrated with CloudRadial's ticketing capabilities, clients and submit feedback even before a ticket is closed.
Report Feedback on the Ticket
Tickets show all the feedback that has been submitted to provide clients feedback on actual experiences.
Receive Immediate Alerting
Turn new feedback into new tickets for managers, emails for managers or route to Teams, Slack or even Flow webhooks.