ConnectWise + CloudRadial
CloudRadial picks up where ConnectWise Manage PSA leaves off in customer experience.
CloudRadial’s tight ConnectWise integration combined with CloudRadial’s ticketing features such as dynamic forms, customized question templates, routing, and checklists keep your support team using the same workflows but with more efficiency and improved customer experience.
CloudRadial doesn’t stop at first-class ticketing. Your branded client portal will provide MORE to end-users with client training, free M365 Bigger Brains Courses, client intranet, desktop app, Microsoft Teams Integration and an online view of your service catalog in case they want to add on some services! Your client admins get a bit more, at your discretion, with transparent reporting into hardware assets, software assets, warranty reporting, policy reporting, vCIO planner and more. Best of all, you can build a QBR in less that a minute!
If client satisfaction and retention are important to your MSP, CloudRadial pairs well with ConnectWise Manage. Replace the ConnectWise End User Portal with CloudRadial and transform the client experience with your MSP.
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14-day trial account
Features Included in All Plans
Online Service and Product Catalog
Automated Client Reporting
Improved QBR, vCIO & Account Management
Integrated Marketing & Communications
Increased Client Productivity
Enhanced Service Productivity
Industry Leading Security
Note: User counts based on users synced to CloudRadial from Office 365 or your PSA. Certain features may be limited based on the capabilities of your Office 365, PSA or third-party integrations. For specific questions or detailed information, please contact us.