Co-Managed IT Improves Opportunities
Easily Co-Manage with IT Staff & Office Administrators
CloudRadial was designed from the very beginning with a co-managed approach. Work with clients to create integrated services with tickets, ticket workflows, knowledge base articles, training, and more. Through routing and escalations, you can engage clients as needed up to and including offering a custom-themed intranet. Retain clients by delivering software they’ll use everyday.
Make Your Portal Their Portal
CloudRadial is the only client portal designed to let you deliver a whitelabeled solution at the client level. With CloudRadial, you’ll be able to let clients create their own content. This integrated approach extends your services giving clients an experience that encourages collaboration and retention.
Create a true white-labeled approach so that clients have their own dedicated log in page and theme so that your portal becomes their portal.
Enable clients to add their own knowledge base articles, service items, training courses to extend what you provide into something more useful for their needs.
Deliver your training side-by-side with client-created courses for a truly integrated approach. Use pre-written and free Bigger Brains content to get a jumpstart on an effective and trackable learning platform.
You or your clients can develop courses with our built-in LMS. No need for expensive and external training software to track compliance with IT or important client requirements.
Free Bigger Brains®
Start immediately to offer Office 365 training with 35 FREE Bigger Brains courses or add on the premium library with over 175 more courses.
Shared Service Catalog
* Desktop applications require the CloudRadial desktop client.
Dive into a list of resources, written specifically for MSPs and Microsoft CSPs, that help you learn how to take your efforts to the next level.