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CloudRadial Pricing


Everything you need to optimize your service desk, automate account management processes, and mature customer engagement

Products

CloudRadial CSA CloudRadial Chat CloudRadial DNS

Add-Ons

Augmentt Bigger Brains ClipTraining CrushBank TimeZest Wingman Marketing

Starter

Access for up to 3 clients

$99/mo

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Includes:

  • Access for your team
  • M365 and Security Awareness Training Libraries
  • Monthly Insights Video Series
  • All Platform Features
  • Onboarding support

Essential

Access for up to 25 clients

$499/mo

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Includes:

  • Everything in Starter Plan
  • Customer Success and Adoption Services
  • IT Pro Tech Training (2 engineers)
  • Extended Client User limits
  • Onboarding support

Premier

Access for up to 50* customers

$799/mo

Contact Sales

Includes:

Everything in Essentials Plan

IT Pro Tech Training (5 engineers)

Large Customer Support

*For more than 50 customers, contact sales

30-Day Money Back Guarantee

All products feature Jumpstart implementation with 1:1 specialists, so
you'll start winning with clients within a week

Pricing - All subscriptions are based on annual commitment with monthly pricing. Please contact our sales team if you have any questions or need more information on products or terms. Or, if you are an existing partner, your account manager.

CloudRadial CSA - Definition of a user: A user is either a synced user or an asset management agent. Your invoice will be based on the larger number of users or agents. Example: If you have 500 users and 600 agents, your synced users count will be 600. Pricing adjusts as you add or remove users and/or agents.

CloudRadial DNS - You can setup a network of any number of users without requiring an agent on every machine (think call center). These network implementations are handled based on query volume. Price per agent and network implementations are allowed an average of 150,000 queries per month. Excess queries, in blocks of the allowed limit, are billed as additional agents. 

CloudRadial Jumpstart

We're here for our partners every step of the way, starting with a dedicated implementation specialist for fast setup and faster roll-out.

Each new subscription requires a mandatory Jumpstart Implementation designed to get CloudRadial deployed and your clients engaged within 30 days.

We’ll provide best practices, training, and even a dedicated setup specialist to ensure you streamline ticketing, reduce account management time, and start a proactive process to manage your customers at scale.

PRICING VARIES BY PRODUCT

Self-Paced Online Academy Training

Access technical setup training for any user on your team to learn how to use the portal - from service form setup to QBR best practices.

Dedicated Implementation Specialist

Stay confident in your Jumpstart with a dedicated specialist that helps answer questions and guide your successful deployment.

White-Labeled Marketing & Sales Materials

Get customizable material to look professional as you present your MSP’s brand-new portal – including emails, flyers, checklists, and more.

Customized Deployment Plan

Focus on deployment without getting lost or overwhelmed with an action plan showing your next steps and current launch status.

Fine Print: Jumpstart must be completed within 60 days of purchase.