Slack Integration Overview
Make sure that you never miss an update from your client portal with Slack. Whether it’s a notification of a ticket submission, a new customer satisfaction feedback result, or even just a notification of a failed report, you’ll always have it in front of you.
How the Integration Works:
Slack’s integration relies on a webhook. Through it, you can send alerts to specific Slack channels by triggering the webhook in certain conditions in the portal (such as in tickets, report archives, feedback notifications, and more).
What the Integration Does:
- Never Miss a Thing – Add the Slack webhook functionality to key areas of the portal to ensure that nobody ever misses a ticket, feedback entry, report, and more.
- Improve Your Workflows – Trigger workflows from your Slack webhook to supercharge your productivity and save as much time as possible.