powershell-final

PowerShell

Enhance your service team’s productivity with PowerShell scripts generated from tickets in the client portal.

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PowerShell Integration Overview

Power up your productivity with helpful PowerShell scripts generated at the point of ticket creation from the portal. The scripts can be used to standardize issue resolution.

Now, you can resolve tickets more efficiently – and because you’re standardizing the answers to trouble tickets, you can make sure that your intern is just as productive as your most grizzled veteran.

How the Integration Works:

Within a ticket, in either the Problem Report or Service Request area, you can use the Script tab to write your script. When the user submits the ticket form, the script will use any variable called to finish the script’s creation. Then, it will submit the script to the ticket as an attachment.

What the Integration Does:

  • Work Faster – Make resolving issues a matter of minutes rather than hours.
  • Standardize Work Quality – Make issue resolution consistent across your entire team.

Details

Integration Built By:

Microsoft

Solution Type

Integration Type

API

Resources