The September 2018 release adds a new warranty report and improves the ability to maintain content for different groups. … Read More
See things through your client’s eyes. Here’s a strong case of why MSP-focused tools shouldn’t drive your client reporting. … Read More
Do you work better in a group setting with peer accountability? Bootcamp is designed to light a fire under you and your peers to get you to become a CloudRadial Master. See available sessions
Do you need a jumpstart, refresh, or some consultative time to get your client portals set up? Do you want to dive into setting up specific features? Your priorities are our priorities and we will help you reach your goals faster.
For Enterprising MSPs that want customized guidance designed around their MSP to manage the implementation of CloudRadial
Show your clients your new approach to customer service with two customized instructional videos created to show the benefit of your new user portal to Client Admins and End Users.
Video one will be targeted to your Client Admins to secure their buy-in and to provide an understanding of the navigation of the portal. Client Admins will thoroughly understand how to submit tickets and service requests so that they can promote adoption, usage, and instruction down to their end users. This video will also provide an overview on additional features only accessible to Client Admins.
Video two will an provide an overview to the features accessible to end users with a concentration on support. Instruction will be given on how to submit tickets, service requests, and where to access the knowledge base and training materials.
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