Author Archives: Jeff Farris

How to Sell Office 365 More Profitably

Competing with Microsoft on price is a losing proposition. Your clients are better served by buying what you do best – supporting Office 365. Build value for what you do by using packaging and pricing to show your strengths. … Read More

Creating an MSP Service Catalog that Sells – Sample Catalog Included

Having observed and guided hundreds of MSPs in creating service catalogs with CloudRadial, we’ve compiled a guide with our best advice of how to construct an MSP service catalog and included a sample service catalog at the end to help … Read More

Reporting on Networking

MSP Client Focused Network Reporting

IT Glue was in the news this week with their latest offering Network Glue. Network Glue is another option MSPs can use to understand, document and manage client networks. But what about clients? How do you communicate networks to … Read More