Author Archives: Seth Wilson

Foggy fortress

Never Show Microsoft’s Secure Score to Clients

You work hard to meet your client’s expectations and do your best to push them to what in your judgement is an ideal security state, ever evolving as that may be. You know their business, you know their people, and … Read More

showing your clients the way forward

QBRs – Why the Most Successful Vendors Don’t Provide Them

Among the most commonly offered advice to MSPs and CSPs is to regularly meet with their clients for a quarterly business review (QBR). At its core it’s a great practice. A QBR is an opportunity to get credit for what … Read More

Bridge Seperating

An MSP Love Story – We Have the Sale, Now We’ve Lost Interest

You spent a year selling yourself to a prospect. You attended boring community events just for a quick conversation with them, spent hours evaluating their rat’s nest of a network for free, and have finally landed a real whale of … Read More